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Contact Us

FLATO HOME values customer satisfaction over everything else. We consider it a privilege to help a customer. Please read ahead to find out how you may contact us regarding any feedback, queries or concerns. We would love to hear your thoughts to better improve ourselves for you, so please do get in touch with us.

 

Frequently Asked Questions:

 
If you have any questions or require information, for the fastest response, you may want to check out our FAQ section. If your question has not already been addressed there, read ahead for other ways to get in touch with us.
 
 

Email Us:

 
Email us at any time at homeproducts@flatogroup.com. We will automatically forward your message to the relevant department and someone will get back in touch with you as soon as possible.
 
 

Connect on Facebook / Twitter:

 
Whether you have questions, feedback, wish to start a discussion, or just simply show your appreciation, our Facebook and Twitter pages are the perfect places to be. We want to encourage a culture of enabling customer service and a sense of community via social media. So as per your preference, you can find us on Facebook or Twitter or both at the following links:
 
facebook.com/flatohomeprods
twitter.com/flatohomeprods
 
 

Call Us:

 
Feel free to call us during our business hours and someone should be able to assist you.
 
Phone:  (+1) 905.479.9292 
Toll-free:  1.855.903.5286 
Fax:  (+1) 905.479.9165 
 
Hours: Monday   9:00 am - 5:00 pm
  Tuesday   9:00 am - 5:00 pm
  Wednesday   9:00 am - 5:00 pm
  Thursday   9:00 am - 5:00 pm
  Friday   9:00 am - 5:00 pm
  Saturday   Closed
  Sunday   Closed
 
*Offices may be closed on public holidays.
 
 

Write to Us:

 
Though it may take longer for you to reach us than via other means of communication, you can always also send us a letter by mail.
 
   FLATO HOME
   3621 Highway 7, Suite 503
   Markham, Ontario
   L3R 0G6, Canada
 
If possible, please include your email address and a telephone number when you write to us so we may get back to you as quickly as possible if necessary.