This document only applies to personally identifiable information collected about you and does not apply to any aggregated or otherwise derived information that does not identify you and is not personal information.
We collect and use information about you to keep in touch with you about our products, promotions and services. We also use this information to improve your shopping experience with us. Here are the types of information we collect about you, how we acquire the information, and how we use it.
Except for the information needed in cases for the fulfilment of an order, a return, or a customer service request, you have the option to not provide us with your information. This document details how any information you provide us will be used. In certain cases, we will seek your consent in order for us to use the information you provide, but there may be cases where consent will be implied (such as when processing an order).
You have the option to request for review the personal information we have collected from you. You also have the option to request changes to your information as well as informing us as to how we may or may not use this information, except for cases where such information is needed for order fulfilment or other transactions. Subject to legal and contractual restrictions as well as requirements related for any transaction, you may also revoke your consent to our use of your information or request for it to be removed entirely. Certain information cannot be removed upon request as per the requirements for warranty, billing or audit purposes.
If you are a registered user, you have the option to view and update your personal information under ‘My Profile' by navigating to ‘My Account' and selecting ‘Update Your Profile'. Your ‘My Profile' page will also allow you to subscribe or unsubscribe from receiving emails from us regarding promotions, offers and other news. Any changes you make under ‘My Profile' will take effect immediately. To allow us to serve you to the best of our ability, please ensure any information you provide us is accurate and up-to-date. For non-registered users or for anything else, you may get in touch with us using our contact information provided under ‘Contact Us' on our website.
The information we collect stays with us for as long as it serves the purposes described in this document. We try to retain your information as long as feasible so that we have your complete transaction history and can better assist you should you need any customer support at any point. This information may however be modified or deleted upon your request, subject to the conditions stated earlier.
At FLATO HOME we value your privacy and will not disclose, share or sell your information to any third parties for their marketing purposes. This information may be shared within the Flato corporate family. This information may also be shared with service providers who perform services on our behalf. These service providers however will not be authorized to use or disclose the information except for the service they provide on our behalf or as required by the law. We may also disclose your information to comply with any legal requirements.
In the event that FLATO HOME sells all or a portion of its business, we may need to transfer any information we have retained about you. In the event of a transfer, we will give you the opportunity to let us know if you would prefer not to have your information transferred.
Your privacy is important to us and to ensure the safety of your information we have physical, technical and administrative measures in place to safeguard against unauthorized access to your information.
DATED: June 10, 2014